Privacy Policy
Last updated: January 1, 2026
MoziStream ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when you use our Service at https://mozistream.com.
1. Information We Collect
1.1 Information You Provide
- Account information: Name, email address, phone number
- Payment information: Billing details processed via our secure payment provider. We do not store full card numbers.
- Support communications: Messages sent to [email protected]
1.2 Automatically Collected
- Usage data: Pages visited, features used, session duration
- Device information: Device type, operating system, IBO Player version
- IP address: For region detection, fraud prevention, and service delivery
- Cookies: Session cookies for authentication; analytics cookies for improvement
2. How We Use Your Information
- Deliver and manage your subscription
- Process payments and send receipts
- Provide customer support
- Improve service performance
- Send essential service communications (no marketing spam)
- Prevent fraud and abuse
- Comply with US legal obligations
We do not sell, rent, or trade your data to third parties.
3. Data Sharing
We share data only with: payment processors, infrastructure providers (under data processing agreements), and legal authorities when required by law.
4. Data Retention
| Data Type | Retention |
|---|---|
| Account data | Subscription + 90 days |
| Payment records | 7 years (tax compliance) |
| Support tickets | 2 years |
| Usage/log data | 90 days rolling |
5. Cookies
We use essential cookies (login sessions) and analytics cookies (service improvement). No advertising or third-party tracking cookies are used.
6. Your Rights
You may request to access, correct, delete, restrict, or export your personal data. Contact [email protected]. We respond within 30 days.
7. Data Security
We use TLS/SSL encryption, encrypted storage, access controls, and regular security reviews.
8. Children
The Service is not directed at children under 13. We do not knowingly collect data from minors.
9. Changes
Updates posted at https://mozistream.com/privacy.html with a revised date.
10. Contact
Email: [email protected]
Website: https://mozistream.com